Run the snaglist for your new development on the same portal residents use day-to-day. Photos, timestamps, sign-offs — a clean audit trail right through the warranty period.
Built on the same platform residents use after hand-over — one system, one audit trail.
The handover phase is when most builders lose money — not on materials, but on admin. Every disputed defect without evidence costs hours.
Everything you need from first occupation through to handover — and nothing you don't.
Every unit has its own snag log. Residents file defects with photos and a location. The list lives in one place — searchable, filterable, never lost.
Every snag carries before-and-after photos with timestamps. Disputes resolved by the record, not by memory.
Assign snags to your tilers, electricians, plumbers. They update status, upload completion photos, close the loop. No more chasing.
Resident confirms the fix from their phone. Their digital signature lands on the audit trail. The snag is closed cleanly.
Every defect, fix, and sign-off is timestamped. When the warranty period ends, you have a verifiable record — not a shoebox of paper.
Residents stop WhatsApping the site office. Updates flow through the portal so your team isn't fielding the same question on three apps.
From their phone — photo, location inside the unit, short description. Two minutes, done.
Triage to the right sub-contractor. Set a target date. Resident sees it move from Open → In Progress.
Completion photos uploaded straight from the job. Status flips to Awaiting Sign-Off.
Resident confirms from their phone. Snag closed with full timeline. Ready to hand to the management agent at the end of the warranty.
When the warranty period ends, residents already use the portal every day — for tickets, the estate guide, the AGM. You hand over a clean snag history and an active community in one move.
No data migration. No retraining. No awkward two-week gap where nobody knows where to log a problem.
Talk to us about your next handoverResidents and contractors leave a trail you can hand over to the management agent in one export.
By handover day, residents are using the portal weekly. No fresh launch needed.
Snaglist phase flows seamlessly into long-term estate management — no system swap.
Show us your next development. We'll set up a snaglist portal and walk you through how the handover phase works.
